Corporate Social Responsibility

OVERVIEW

As a property developer, the Company is committed to build a better quality of life for people to live in a well-maintained environment. One of the Company’s efforts to realize this commitment is through Corporate Social Responsibility (CSR) as a manifestation of our responsibility to the public, including our employees and consumers, as well as to the environment.

This responsibility is integrated within theoverall business strategy of the Company, which we focus our business growth to be directly proportional to the increase in the quality of life in socio-economic aspects and environmental conservation. Doing business in ethical manner is in our heart by upholding the highest standards of behavior to fulfill the rights of our employees and consumers according to applicable laws and legislations.

In improving quality of life, the Company has a commitment to improve welfare by becoming a partner for community economic development. The company also strives to become agents of social change in order to improve quality of life related to education and public health, and become a pioneer in environmental preservation.

The Company then actualizes each of these commitments through various tangible and meaningful CSR activities and programs for the society and the environment, based on 2 (two) primary focuses:

  • Help and provide opportunities for the people, in economic, social, cultural and environmental aspects.
  • As a Company that involves the community in its operations, Corporate Social Responsibility is a primary responsibility that must be implemented as an effort to achieve the Company’s vision in creating a better quality of life.

ENVIRONMENT

Inorganic waste collection is a regular weekly activities conducted in Alam Sutera neighborhood, which has been ongoing since 2014 with various innovative programs annually.

In September 2016, Alam Sutera invited its residents in inorganic waste collection contest themed “Friends with Inorganic Waste”.

Through this activity, the residents were invited to collect inorganic waste such as plastic bottles, papers, magazines and others. The purpose of this activity was to motivate people in waste sorting, so they will get accustomed to sort waste in their house. Thus, this good habit can sensitize citizens about the need for waste reduction in the household, which in the long run will have better impact on the environment.

Inorganic wastes that are already sorted will be given to recycling centres to be re-created into useful items.

COMMUNITY DEVELOPMENT

As a commitment in support communities during the Covid-19 pandemic, PT Alam Sutera Realty Tbk and its subsidiaries handled Corporate Social Responsibilities (CSR) Program by distributing Personal Protective Equipment (PPE) and basic food packages to the community around the Tangerang area and Bali Province. Our initiatives:

  • Distribution of 50 unit Personal Protective Equipment (PPE) in form of hazmat suit for Dinas Kesehatan Pemerintah Kota Tangerang Selatan (9/4/2020)
  • Distribution of 1000 pcs Personal Protective Equipment (PPE) in form of fabric masks for Sekda Kabupaten Badung, Kodam IX/Udayana, Desa Adat Ungasan (20/4/2020)
  • Distribution of 200 basic food packages for Polres Metro Kota Tangerang (21/4/2020)
  • Distribution of 800 basic food packages for Pemerintah Kota Tangerang (First batch - 22/4/2020)
  • Distribution of 800 basic food packages for Pemerintah Kabupaten Tangerang (First batch - 23/4/2020)
  • Distribution of 3000 pcs Personal Protective Equipment (PPE) in form of fabric masks for Pemerintah Provinsi Bali, Markas Kepolisian Provinsi Bali, RS Universitas Udayana (8/5/2020)
  • Distribution of 800 basic food packages for Pemerintah Kota Tangerang (Second batch – 12/5/2020)
  • Distribution of 800 basic food packages for Pemerintah Kabupaten Tangerang (Second batch – 13/5/2020)
  • Distribution of 800 basic food packages for Pemerintah Kota Tangerang Selatan (18/5/2020)
  • Also, together with the residents, businesses, and communities in Alam Sutera area, PT Alam Sutera Realty Tbk accommodates caring action by giving in total of 4000 basic food packages to be distributed to villages in Pinang & Serpong Utara district.
While corporate advocacy and communication initiatives for the communities are focused on COVID-19, so that together they are committed to learning from this crisis, finding ways to prevent transmission as well as break the chain of this pandemic and its impact.

OCCUPATIONAL HEALTH AND SAFETY

The Company is fully aware that the key to run the Company well rests in solid industrial relations between the Company and the entire Human Resources (HR) in it. Accordingly, the Company is committed to maintaining and providing the rights of employees, including health and safety.

In fulfilling employees’ rights, the Company is obliged and committed to:
  • Fulfilling the rights and obligations of employees and workers in accordance with applicable legislations and Company regulations;
  • Upholding health and safety as a top priority;
  • Performing each of Company’s obligations to employees and workers in accordance with agreements that have been agreed upon;
  • Implementing performance-based payroll system for employees and workers;
  • Increasing employees and workers’ competence and knowledge through training programs;
  • Providing employment and occupational health guarantee facility; and
  • Ensuring freedom of association and the right to express opinions.
To ensure the safety of our employees, the Company implements several policies below:
  • The Company adheres to the principle of Zero Accident in each of the operational activities.
  • The Company implements Corporate Safety Patrol periodically on projects that involve contractors and sub-contractors.
  • The Company follows up findings related to potential harm or risk to the safety of employees.
Meanwhile, the Company has been conducting the following activities to ensure that the Company provides employees’ health guarantee:
  • Register employees in BPJS Kesehatan (Occupational Health Insurance) program.
  • Organize a health seminar for employees by inviting hospital and health insurance representatives to explain how employees should maintain their health and avoid illness.
  • Applying 5R (Brief Neat Clean Care Diligent) and motivate employees to do a clean-up day held every end of the month.

CONSUMER

In line with the Company’s commitment to providing the best service and quality products to customers, we constantly strive to meet the demands and expectations of our consumers through provision of various facilities to improve quality of life. We are committed to be responsible towards our consumers by implementing the following policies:
  1. Always provide excellent service according to the consumers’ needs.
  2. Constantly improve services and products to provide a variety of choices for consumers.
  3. 100-days warranty after hand over of house purchased as regulated in the Sales and Purchase Agreement.
Besides fulfilling our responsibilities for Consumers , the Company also provides a tangible contribution for the communities. The company provides variety of services which includes:
  1. Improving the quality of Pasar 8;
  2. Providing sports and recreational facilities;
  3. Providing convenient facilities for religion activities;
  4. Warranting security.

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